Privacy Policy

This Privacy Policy describes how Elora Madison (“the website”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit our website or make a purchase.

1. Collection of Personal Information

Device Information

• Examples: Browser version, IP address, time zone, cookie information, pages or products viewed, search terms, and interactions with the website.
• Purpose: To load the website properly for you and to perform analytics to improve our website.
• Source: Automatically collected when you visit our website through cookies, log files, web beacons, tags, or pixels.

Order Information

• Examples: Name, billing address, shipping address, payment information (including credit card numbers or PayPal details), email address, phone number.
• Purpose: To provide our products or services, process your payment, arrange shipping, and send invoices or order confirmations.
• Disclosure: This information is shared with our processor Shopify to fulfill your orders correctly.

Customer Support

If you contact us, additional information may be collected to assist with your inquiry.

2. Sharing of Personal Information

We share personal data only with selected partners necessary to fulfil our contractual obligations (e.g., payment providers such as PayPal, Klarna, shipping carriers, or technical service providers like Shopify). We do not share personal information with third parties for advertising purposes.

3. Use of Personal Information

Your information is used to:

• provide and improve our services,
• process and deliver orders,
• communicate with you about your orders and products,
• comply with legal requirements.

4. Storage & Security

Your data is stored for as long as necessary to fulfil the purposes listed above. We implement technical and organizational security measures to protect your data from loss, misuse, or unauthorized access.

5. Your Rights

As a user, you have the right to:

• request information about the personal data we store,
• request correction or deletion of your data,
• object to the processing of your data,
• request data portability.

To exercise these rights, please contact us at info@elora-madison.com.

6. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page and take effect immediately.

Contact: info@elora-madison.com