Contact
Contact Elora Madison
Questions about sizing, an existing order, or one of our pieces? Send us a message and our small Charleston-based team will get back to you as soon as possible.
How to reach us
You can contact us by email at any time. During business hours, we aim to answer most messages within 24 hours.
Contact details
Email: info@elora-madison.com
Store address:
328 King St
Charleston, SC 29401
United States
Support hours
Monday – Friday: 09:00 – 18:00
Saturday: 09:00 – 17:00
Sunday: Closed
Common questions
- For tracking questions, please include your order number and tracking link.
- For sizing help, tell us which size you usually wear and your height.
- For returns, please see our Refund Policy before sending anything back.
Send us a message
Fill in the form below and we’ll reply by email. Fields marked with * are required.
Before you write us
Many questions are answered directly in our policies. This can save you time and help you get an instant answer.
Sizing & fit support
Not sure which size to choose? Tell us:
- Which item you’re interested in
- Your usual size in that type of garment
- Your height and, if you like, a rough idea of your body shape
We’ll share a calm, honest recommendation based on the fit and feedback we see most often.
Elora Madison · 328 King St, Charleston, SC 29401, United States