About Us
About Elora Madison
Elora Madison was created for women who want warmth, comfort, and confidence in their everyday wardrobe. We curate collections with care, test what truly works in real life, and focus on pieces that feel good on the body and make getting dressed simple.
Feel-good outfits for real days
Getting dressed shouldn’t be complicated. You slip something on, feel comfortable, and walk out the door feeling well put together. That’s the idea behind Elora Madison. We focus on timeless pieces that combine warmth, softness, and an easy, flattering fit.
Many of our customers are 40+ and value quality, reliable sizing, and clothes that work in everyday life. We pay close attention to feedback and real wear: what you love stays, what doesn’t perform in daily life quietly disappears from the collection.
What you can expect from us
Thoughtfully curated pieces
We keep the collection focused and considered. New styles are tested, reviews are read, and only the pieces that truly perform for our customers remain.
Honest pricing & details
Clear information without fuss. You’ll see price, materials, and fit notes laid out in a straightforward way, so you know what to expect when it arrives.
Caring customer support
Questions about size, fabric, or an existing order? Our team is here to help with calm, practical answers and a focus on finding a solution that feels fair.
From idea to your doorstep
1) Selection & testing
We search for styles that make sense for everyday life – especially outerwear and knitwear – and pay attention to how they move, feel, and wear over time.
2) Quality & fit
Soft, warm, and well-cut: a piece only makes it into the shop if the fit, comfort, and finishing are right for our customers.
3) Shipping & support
Orders are processed quickly, shipped with tracking, and supported by a customer care team that takes your questions seriously.
Real details, clear contact
Contact & hours
Address: 328 King St, Charleston, SC 29401, United States
Support hours: Mon–Fri 09:00–18:00, Sat 09:00–17:00, Sun closed
Email: info@elora-madison.com
Payments & policies
We accept major credit cards and PayPal. Depending on your region, additional local payment options may be available.
- Returns according to our Refund Policy.
- Shipping details in our Shipping Policy.
- Data protection in our Privacy Policy.
Note: Available payment methods may vary by country and checkout settings.
Elora built this brand with a simple goal: clothes that respect your time and your day. Clear communication, calm service, and pieces that feel good to wear – that’s what we aim for. If something doesn’t feel right, we’ll look for a fair solution together. You can always reach out to us – we’re here for you.